Water Distribution System Services Summit

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WaterSmart Panel: Engaging With Your Utility Customers (9:30, 11:00, 1:00, 2:30)

Join WaterSmart at the Water Distribution System Services Summit on July 26th in Citrus Heights, CA. This FREE EVENT will provide eight drop-in informational sessions on water distribution technology, strategy, and management. Sessions are tailored for water utility managers, finance, customer service, and distribution staff. Attend any of WaterSmart's four sessions on Utility Customer Engagement and discover analytic tools that can help improve financial control, water efficiency, and customer satisfaction.

FULL AGENDA:

Attend any session at your convenience. Complimentary lunch from 12:30-1:00 PM. Large Meter School Large meter overview, meter testing training, hands-on field meter testing. (Hourly from 9:30-2:30) Capital Project Financing Options – Holman Capital Leverage your annual meter change-out budgets. Learn about ease and advantages of municipal financing for your capital improvement projects. (30 Minutes with Q&A. 9:30, 11:00, 1:00, 2:30) Distribution System Asset Management – SEDARU Transform Utility Data – Minimize operational risk and impacts to customers, optimize operational response, prioritize asset replacement, and streamline internal communications. Topics include outage management to event planning and recovery. (30 Minutes with Q&A. 9:30, 11:00, 1:00, 2:30) Engaging With Your Utility Customers – WaterSmart What is Customer Engagement? Discover analytic tools to enhance financial control, improve water-use efficiency, and engage your customers to improve customer satisfaction through a customer web portal. (30 Minutes with Q&A. 9:30, 11:00, 1:00, 2:30) Pollard Water Online – Pollard Water Streamline your Pollard Water ordering process with online access to over 70,000 utility and specialty products. Live online demonstrations. (30 Minutes with Q&A. 10:15, 11:45, 1:45, 3:15) Waterworks Field Service – Ferguson Waterworks Valve Insertions, Line Taps, and many other services demonstrated and discussed. (Hourly from 10:00-3:00) Meter and Automation Systems – Neptune Technology Group Learn about new products and innovations in AMR and AMI from industry leader Neptune as well new mechanical and non-mechanical water meters designed to optimize revenue. (30 Minutes with Q&A 10:15, 11:45, 1:45, 3:15) Neptune Systems Customer Training – Equarius WaterWorks System refresher course for current Neptune customers. Topics include new data-logging features, tablet use, customer presentment tools, and software updates. (45 Minutes sessions. 10:15, 11:45, 1:45, 3:15)