City of Bend launches water use tool

The city of Bend is rolling out a new tool to help water customers learn where their water is going and alert you to possible leaks. Check it out at https://bendoregon.watersmart.com/index.php/welcome.

The Utility Built For A Millennial

As millennials become the largest living adult generation, utilities must understand how they think and what they expect from customer service, particularly as they face critical infrastructure investments which often necessitate publicly approved rate increases.