Water Utility Software Helps ‘Avoid Another Flint Disaster’

WaterSmart Software has launched a suite of communication and segmentation tools to help water utilities better communicate drinking water quality to their customers. WaterSmart eQuality is designed to make drinking water quality easily understandable to all residents, with a focus on building trust with disadvantaged communities that are often most affected by public health issues related to water quality.

World Water Day Brings a Gush of Initiatives and Investments

On the United Nations’ World Water Day on Tuesday, over 150 companies and NGOs announced new initiatives towards enhancing water quality, conservation and management at the White House Water Summit. WaterSmart Software, in attendance, offers data analytics software to inform customers on water usage and potential leaks. Further, WaterSmart Software announced Tuesday that they are adding eQuality software that lets utilities communicate water quality information to customers. Learn more about the initiatives and investments named this week.

Industry Insight: Communicating With Customers

As the Flint, Michigan water crisis continues, the relationship between water utilities and their customers has been thrust into the national spotlight. W&WD Associate Editor Sara Samovalov spoke with Robin Gilthorpe, CEO of WaterSmart, about how utilities can ensure that customers are properly informed and educated about their water.

AMI Hits Utah City With New Headaches

Jason Christensen, the city’s water resources manager, explained why the software has helped. “Initially we wanted to develop our own customer portal to push data to them but then we took a look at WaterSmart, and the fact you could automate leak notifications was a big saver for us.”

Forecasting the Top Five Water Trends in 2016

As 2016 emerges and we look forward to the year ahead, it’s instructive to engage in a little prognostication. There are some clear trends that began to take hold in 2015 to inform our outlook on the coming year in water. Here are the top water trends to watch for in 2016, according to Jeff Lipton, director of marketing at WaterSmart.