Water utilities make substantial investments in data systems that run their operations. Unfortunately these systems often don’t share information, creating data silos that leave various departments without a holistic view of operations or customer behavior. Integrating these disparate data systems is critical to generating actionable insights that can drive down costs and improve operational efficiency.
The WaterSmart engagement platform sits on top of existing operational systems including meter management, customer information, enterprise resource planning, work order management, rebate tracking, SCADA, and others. Leveraging standardized integration protocols, WaterSmart offers bi-directional data exchanges between previously siloed systems which result in vastly improved cross-system data insights.
fast-track onboarding
Rapid solution deployment is critical to demonstrating value to our utility partners. We have designed a comprehensive implementation process to gather the necessary data inputs and quickly launch the WaterSmart platform. This allows our customers and their end-users to immediately see the benefits of our award winning customer self-service platform. We have a 100% launch success rate to back it up!
- Easy. Fast. Reliable.
system integration
Use Cases
digital data capture
Digitally capture customer information for starting new service through the WaterSmart Customer Portal and dynamically route service requests to work order management systems without the need for any manual data entry.
data interoperability
Seamlessly exchange information between the WaterSmart platform and standard utility systems including billing and electronic payment solutions.
non-revenue water reporting & mitigation
Consolidate SCADA water production data and compare with end-user consumption by metering district to support non-revenue water identification and remediation. Integrated water production and consumption data form the basis for water balance reporting to support local and state regulatory requirements.
Works with your data
Proven Experience
- 100+ data integrations completed
- Dedicated WaterSmart engineering staff for each deployment
- Automated and manual data quality checks
- See how it works >
Technology Agnostic
- We work with any meter, billing, or CIS system
- Open source technology platform stack
- Highly scalable with unlimited data storage
Cloud-Based
- No hardware or software to purchase and maintain
- Remote access from any web connected device
- Automatic cloud updates keeps you current with biweekly product releases
Safe and Secure
- No offshore development or data warehousing
- SSL encryption
- Bank-level security
- PCI compliant