Technology Adoption Trends in Water
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Product Information
Group Messenger Fact Sheet
WaterSmart’s Group Messenger empowers water utilities to send targeted, personalized messages with ease through multiple channels including email, automated voice call, and SMS text message.
Performance WaterMark Fact Sheet
WaterSmart’s Performance WaterMark provides real-time insights into organizational performance over time and a comparative, normalized score on key operational, financial, and customer engagement dimensions compared with all WaterSmart utility partners.
Data Integration Services Fact Sheet
WaterSmart’s Data Integration ServicesĀ leverage standardized integration protocols to offer bi-directional data exchanges between previously siloed systems which result in vastly improved cross-system data insights.
WaterSmart Bill Explainer Fact Sheet
Reduce customer support costs through an automated self-help system that allows customers to identify and resolve concerns over high-bills
WaterSmart Self-Service Fact Sheet
WaterSmart delivers a suite of self-service solutions to meet rising customer expectations and improve satisfaction while keeping costs under control.
WaterSmart Payments Fact Sheet
WaterSmart gives utilities a best-in-class solution for electronic bill presentment and payments with an integrated customer portal that handles everything.
Leak Alerts and Resolution Fact Sheet
WaterSmart removes barriers to accessing leak alertsĀ information online and helps customers find and resolve leaks on their own without having to call customer service.
Engaging Disadvantaged Communities Fact Sheet
WaterSmart enables utilities to proactively engage hard-to-reach disadvantaged communities. In this factsheet learn how you can avoid costly utility shutoffs by encouraging members of disadvantaged communities to pay on time,...
Utility Customer Benefits Fact Sheet
WaterSmart empowers water utility customers to better understand and manage their water use and bills with state-of-the-art digital engagement. This fact sheet demonstrates the benefits that WaterSmart brings to a...
AMI Capabilities Fact Sheet
WaterSmart augments any AMI deployment by surfacing actionable insights hidden in your AMI data to improve operational efficiency and customer satisfaction. In this fact sheet, learn how WaterSmart can make...
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