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Best Practices to Improve Water Payment Performance

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View this previously recorded WaterSide Chat with featured speaker Tom Hulsebosch, Senior Managing Director of West Monroe Partners, to learn about improving utility payment performance. Tom presents research findings and strategies from his organization’s recent report, Six Best Practices Utilities Can Employ to Improve Collections Performance.

Speaker Bio:
Tom Hulsebosch is the leader of the West Monroe Partners’ Energy & Utilities and Sustainability practices, and serves on the Board of Managers. Tom is also the executive sponsor of West Monroe Partners’ Innovation Network, and was the architect responsible for developing the firm’s ConnectTheGrid interconnection tool. A 25-year veteran of the utility, ISP and wireless telecommunication industries, he has extensive experience creating and delivering technology-enabled business solutions for utilities, enterprises, public safety agencies, and service providers.