WaterSmart’s software can also alert homeowners if it discovers irregular use from them. Sudden spikes in water use in residential homes can mean anything from a leak to a hose that’s been left on for days.

This article provides insights into the many benefits of Advanced Metering Infrastructure (AMI) through speaking with AMI hardware and software providers including Jeff Lipton of WaterSmart Software. AMI offers consumers more choices, such as the option to view their water usage in real-time, providing more information to manage consumption, cost, and other decisions about service and usage. AMI also provides higher reliability, more accurate billing, and better quality of water delivery, while keeping the utilities' water and electricity costs at reasonable levels. These are amongst the many benefits that the manufacturers, developers, and utilities are educating the public with as they introduce these solutions into the market.

Non-revenue water (NRW) is the difference between the amount of water that is produced by a water utility for consumption/use, and the amount of water that is actually billed to customers. This article discusses the ongoing challenge of water loss and non-revenue water throughout the water supply chain.