At the 2016 Texas Water Conference, public and private sector leaders convened to discuss key issues around aging infrastructure and water supply challenges. The focus was on the 2017 Texas State Water Plan, adopted every five years, outlining ways to address future water needs and ways to fund those initiatives. Among the participants, Dominique Gomez, Director of Operations with WaterSmart Software, explained WaterSmart's approach to improve these issues, “What we hope to do is two things: help utilities understand their customer and help to engage their customers.”