The world of water is fragmented, and no single company can possibly provide for all of the needs of any given water utility. In order to meet the needs of water utilities, we partner with some of the best and brightest companies in the industry. We diligently identify and develop the right strategic partnerships where both parties can work together to add value to our joint customers.
Together we’re stronger and in cooperation our customer receive greater benefits, lower costs, and better outcomes.
Partners
Neptune Technology Group Inc. is a pioneer in the development of automatic meter reading (AMR) and advanced metering infrastructure (AMI) technologies for more than 50 years. Since 1892 Neptune has continually focused on the evolving needs of utilities – revenue optimization, operational efficiencies, and improved customer service. The company offers a fully integrated migration path for its utility customers to meet their needs now and in the future. For additional information, please visit the company website at www.neptunetg.com.
Mueller Systems provides Smart Metering solutions to optimize the delivery and use of water. Municipalities that supply water need innovative ways to increase efficiencies, reduce costs, conserve water, and improve customer service. The Mi.Net® Mueller Infrastructure Network for Utilities from Mueller Systems meets that need. For more than 150 years, the most practical, respected and intuitive products in the water industry have been built by the company now known as Mueller Systems.
Itron is a world-leading technology and services company dedicated to the resourceful use of energy and water. We provide comprehensive solutions that measure, manage and analyze energy and water. Our broad product portfolio includes electricity, gas, water and thermal energy measurement devices and control technology; communications systems; software; as well as managed and consulting services. With thousands of employees supporting nearly 8,000 customers in more than 100 countries, Itron applies knowledge and technology to better manage energy and water resources. Together, we can create a more resourceful world.
Master Meter, Inc. is a Texas-based primary manufacturer of precise measurement and advanced meter infrastructure solutions for the water utility industry designed to help utilities run more efficiently. Better serve customers, capture more revenue and proactively combat resource loss from leaks, theft and meter malfunction with our completely integrated measure/collect/manage solution. For over 30 years the Company has provided leadership in product innovation to the water works industry and established new benchmarks for peer performance.
HomeServe USA is an independent provider of home repair service plans. For over a decade, we have protected homeowners against the expense and inconvenience of water, sewer, electrical, heating, cooling and other home emergencies by providing affordable coverage, and a quality service. HomeServe – a Better Business Bureau Accredited Business – serves over three million homeowners in the U.S. and Canada, and dedicates itself to being a customer-focused company providing best-in-class emergency repair plans through leading utility partners and directly to consumers.
Paymentus provides a unified platform for bill presentment, payments, and communications and is the preferred company of utilities looking to improve customer experience and optimize billing operations. The Paymentus platform is the premier omni-channel payment solution (Mobile, IVR, Web, Text, Call Center, Kiosk, eBilling, Notifications, Point-of-Sale) that fully integrates with any CIS/billing system for seamless and contextual interactions between you and your customers. Paymentus proudly serves over 1,500 clients across North America.
Invoice Cloud provides Trusted, Secure E-Payments and the highest adopting Electronic Bill Presentment with Payment (EBPP) Solutions. Invoice Cloud is a high growth company with over 2700 clients in 41 states in the USA. This growth is attributable to best of breed EBPP service features, which include: Electronic Bill Presentment, which helps clients save money through paper suppression; Online Payment, which reduces labor and other costs, increases convenience to Customers and improves collections; the Customer Communications engine, which shifts customer calls and visits to web based self-service – while driving adoption through the roof; and Client Reconciliation & Reporting which is matchless in the industry.
Ferguson Waterworks, the second largest company in the Waterworks industry, supplies products and services to support water, sanitary sewer and storm water management needs. With a coast-to-coast network of 194 Waterworks locations and 1,600 technically trained Waterworks associates, Ferguson is able to handle the large range of projects the Waterworks industry demands with unmatched customer service, on-time delivery, and industry leading fill rates.
MeterSYS is a meter technology consulting firm that provides a full range of services to public utilities, including feasibility analysis, procurement services, project management, Meter Data Management services, and business process improvement. MeterSYS is uniquely positioned to partner with public utilities to provide sustained operational efficiencies, enhanced customer service, and natural resource conservation through advanced metering technologies.