Transform the utility customer payment experience

WaterSmart Payments give your customers more than a way to pay their bills electronically. Drive improved payment performance, reduced service costs, and increased satisfaction. 
payments-iPhone

WaterSmart Software
 
Former State Controller, California
WaterSmart Software solutions help water utilities lower operating and capital expenses and provide improved visibility into future revenues.

Our simple formula for payments success

Make customers happy

  • Give customers a self-service interface to see water use, receive alerts, and pay bills
  • Offer low transaction fees to encourage adoption

Encourage On-Time Payment

  • Drive AutoPay conversion from the Customer Portal
  • Offer a full complement of bill reminders and notifications

Reduce Utility Costs and Hassle

  • Reduce print and transaction costs
  • Avoid unnecessary bill-related calls to customer care
  • Minimize staff burden with fast-to-deploy, fully-hosted solution

Best-in-class features for you and your customers

  • Alerts and notifications around billing and use
  • Low convenience/transaction fees
  • Accept credit, debit, and ACH
  • Enroll customers in paperless billing
  • PCI level-1 security (highest available)
  • Mobile-optimized payment experience
  • Works with any billing software

WaterSmart Software
 
Irvine Ranch Water District, CA
WaterSmart has changed how we build relationships with our customers. Every water manager in the country will be surprised how easy it is to be so much more effective using WaterSmart.

Transform the Experience

Schedule a demo today to find out how we can help you transform the customer payment experience with WaterSmart Payments.